This last month been more interesting for me for the good and not for the bad .Now that makes a change for me.Even this last 2 weeks got my brain working even better and feels real good.Weird or what ;-)
With being last day and its winter time here and it was -4 here last night and still about -1 at moment.So no rain today yeeeahhhhhhhhhhhhhh.
With me having more positive vibes flowing out of me now.Stepping forward in my life feels so good.Being so long stuck in a rut took time to get of out of it.A few weeks ago i certainly did get out of it and the weight lifted of my shoulders.Now that i have been released from that weight on me hold.There is stopping me now.
As i know in myself for real now i can do what i want to do and make things happen for real not just dream.
For so long this last year been stuck in the rut not making things happen what i wanted to really happen for me.Now as big changes in me with full of positive vibes flowing out of me.I will not just sit about and wait and things not happen anymore.What i want will happen for real not just fake dreams by someone telling me they want and from me to do but just dream .This is my real life iam on about not just internet fantasy.
What proved it more to me was shopping yesterday and in two shops what i go in.The staff where not there usual happy going customer service.Me with some of my worked what i do picked up on it straight away.Even some who where working could not look me in the eye.Then the penny dropped when the boss said to one of her workers and the way she spoke to her in front of customers to her.Thats when the penny dropped why the staff where not there usual selfs.Even some more customers i seen them away from that shop and they said to me it was like that the day before aswell.With me being me i will get that sorted and see why the one in charge in that butchers treating her staff like crap and no happy customer service.Will let you know when i find out more.Anyways the other shop where i get my veg at on the market normally they chat to customers and go with the flow as i known them a long time but they where on a off day aswell.Reason being there manager was there and god i could cut the atmosphere out with a knife.I seen what he is like before and treating his staff like that is not on.So will find out more and see what i can do there for the customer service and staff.
My daughter needed train ticket to go and see here friend in Stirling and asked dad can you get it for me.Yes i can.So on national rail train times and booked and paid for her return ticket from scot rail.Listening to radio 2 lunch time on tuesday and Jeremy Vine going on about Scot Rail customer service and what they said about someone being hit by train on there line. My daughter tickets arrived for her to travel on wednesday
But she called me and said it would be thursday to travel but on outward ticket it was only valid one day.So called Scot Rail up to get it changed but then i found out what there customer service is like.They said to change it cost £10 admin fee.I paid £26 for tickets and £6 recorded delivery to make sure they where here.But then as i got tickets online they said i could cancel them and it would cost £10 and only refund £16 to me.I said only need outward ticket changed can they do that at ticket office at Lockerbie train station.He said he would ask them and to me to call him back on wednesday afternoon.For which i called scot rail customer service like i was asked to.Then was told that the ticket office would not replace ticket and the only thing i could do is get a total refund but only £16 as they charge £10 admin fee to get my money back.OMG Scot Rail where is your customer service.Infact i ask for where call centre is and it is in Plymouth in England not in Scotland. Great Scot Rail has call centre in Plymouth no wonder no work in Scotland.Also it takes 28 days to get my money back of them.Not very good customer service from Scot Rail.So with me having my thinking head back on customer service this last week iam on full power time to get those customer service problems sorted out and get all my money back from Scot Rail.
So last day of November things looking up for me in my life at long last.Feels so good.
Adrian
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